Users Move Away from ChatGPT: Are Unrestricted Chatbots the Future?

Source:

Ars Technica
on
July 7, 2023
Curated on

July 12, 2023

ChatGPT, an AI chatbot developed by OpenAI, has witnessed its first drop in user numbers, according to The Washington Post. Data from Similarweb shows a decrease of about 10 percent from May to June across ChatGPT's mobile and desktop globe traffic. Sensor Tower's data affirms that the app's iPhone downloads have also been on a decline, having peaked earlier in June. This decrease could suggest a dwindling interest in AI chatbots as tech firms continue to heavily invest in AI product development. ChatGPT earlier in the year emerged with a record for attracting the most rapidly growing user base, sparking a response from tech companies like Google to emulate ChatGPT's success. Meta's recent launch of Threads, a Twitter rival, could serve to underline this trend. Despite its flaws and privacy issues, Threads surpassed ChatGPT's record as the fastest-growing consumer app. It achieved 70 million users in less than two days without depending on groundbreaking AI features. However, the reasons for the drop in ChatGPT users remain speculative. Some reasons could be due its quality dropping due to surging running costs or even students requiring fewer academic papers written over the summer. User backlash, a lawsuit, and concerns over privacy have also mired ChatGPT, with many companies including Apple, warning employees against using tools like this. OpenAI's move to censor harmful ChatGPT responses following regulatory pressures could also have led some users to abandon the tool.

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